OBJECTSHIPPING
StyleMZ is an online store operated by Empress Korea. Each item is sent from the facility that delivers it best to your address. Most orders arrive in 5–12 business days, and checkout shows the estimate for your address before you pay.
How It Works
- Made close to you. We work with production facilities in North America and Europe, and in other countries. Each item in your order goes to the facility that delivers it best to your address.
- Shipped by a regional carrier. Orders to the US, Canada, the UK and the EU are usually made in the same region. Orders to other countries, including South Korea, Singapore, Mexico and Brazil, are usually shipped internationally and cross a border.
- One order, sometimes two parcels. If the items in one order come from different facilities, they arrive in separate parcels, each with its own tracking link.
Estimated Delivery Times
| Step | Time |
|---|---|
| Production | 1–5 business days |
| Shipping | 3–8 business days |
| Total | 5–12 business days from order |
Product-page estimates include production. The estimate shown at checkout for your address and cart takes priority. Times exclude weekends and public holidays; cross-border routes, customs and busy seasons can extend delivery.
Shipping Cost
Free standard shipping on 2 or more items. No coupon code needed. Every product price already contains the standard US delivery cost, and that included amount is credited against the live rate for your address at checkout.
- For orders of 2 or more items to the US, the UK, the EU and Japan, standard shipping is shown as Free shipping and the total you see is final.
- A single-item order pays $1.99 for standard shipping to these destinations (or the live rate, if that is lower).
- For some destinations the carrier’s standard rate is higher than the included amount, for example Canada, Australia and New Zealand (usually a few dollars), and South Korea, Singapore, Mexico and Brazil, which are shipped internationally. In that case only the difference is shown as the standard shipping cost before you pay (at least $1.99 on a single-item order).
- Faster options (express or priority couriers) are offered for some destinations; if you choose one, you pay only the difference between that service and the included standard shipping.
- Shipping is never paid out as cash or store credit, and the included amount applies per parcel when an order ships from more than one facility.
Order Processing & Cancellations
Production is started automatically as soon as your order is paid. A cancellation or an address change is possible only while the order has not yet entered production — contact us immediately with your order number and we will try, but it cannot be guaranteed. If we reach the order in time it is cancelled and refunded in full, including shipping. Once production has started, orders cannot be cancelled, modified, or have addresses changed. Please double-check your design choice, size, and shipping address before completing checkout.
Customs, Duties & Taxes
The total shown at checkout is the full amount StyleMZ charges for your order.
Customs ID. Some countries require the recipient’s customs ID on every import: South Korea (Personal Customs Clearance Code, PCCC) and Brazil (CPF or CNPJ). Checkout asks for it when your delivery country needs it, and we pass it only to the facility and carrier that handle your parcel.
Tracking & Carriers
A tracking link is emailed automatically when your order ships. Carriers are selected for your route and may include DHL, FedEx, UPS, USPS, DPD, Royal Mail, GLS, PostNL, La Poste, Asendia, Australia Post, Japan Post, Korea Post and other regional services. You can also follow your parcel any time on the Track Your Order page or in your account. For real-time updates please contact the carrier directly using your tracking number; if you still need help, contact us via our contact page.
Shipping Eligibility
- We deliver to most countries. We do not ship to countries under comprehensive sanctions (Cuba, Iran, North Korea and Syria).
- We are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
- A few items (for example framed posters and some colours) cannot be delivered to every country. If an item cannot be delivered to yours, the product page shows its delivery area and checkout names the item so you can remove it.
Address Accuracy
Please make sure your shipping address is complete and accurate (including apartment, suite, gate codes, and a reachable phone number where applicable). We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Failed Delivery, Unclaimed, or Returned Parcels
- Unclaimed parcels (not picked up after carrier notification): no refund will be issued.
- Returned to sender due to refusal of receipt, unavailability at delivery, or an incorrect address: we do not refund or reship.
- Not cleared through customs (orders with an international leg): completing clearance and paying any import duties or taxes is the recipient’s responsibility. Packages refused at customs, not cleared, or disposed of by the authorities are not refunded.
- Lost in transit: if tracking has not updated for an extended period, contact us with your order number and we will investigate with the carrier and arrange a reprint where appropriate.
Damaged or Defective Items
If your item arrives damaged, misprinted, or otherwise defective, submit our Return Request form with your order number and clear photos within 7 days of delivery. We will arrange a free reprint or refund after verification — no need to ship the original item back. Full conditions are on the Refund & Return Policy page. Change-of-mind returns are accepted within 14 days of delivery for customers in the EU/EEA and the UK.
Policy Updates
This policy may be updated from time to time to reflect carrier changes, regulatory requirements, or operational improvements. The version displayed at the time of your order applies to your shipment.
Last reviewed: October 15, 2026
